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Areas of concern: 1. Frontline staff making mistakes but often under pressure 2. Flawed investigations-oriented to find things ‘right’ rather than true lessons 3. Leadership CHOOSING to obscure & spin events in their favour 4. Regulators not challenging Provider ‘assurances’
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Well we can't leave out: 1(a). Staff lying and covering up deliberate actions.
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I'm not sure how many of the actions are deliberate? Though I've heard of a few examples, I think deliberate harm is quite rare. I hope so anyway! Cover ups on the other hand, are 100% deliberate without exception.
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Root motivations are largely unconscious and driven by a primitive part of the brain. Ask someone why they are harming or covering up and they probably couldnt tell u but if pushed other than denying it may give ficticious excuse/justification.
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Coverups may be "deliberate" but ask someone why they are doing it and you will probably not get far.
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I have a theory that the 'greater good' concept is widely abused as justification for behaviours that would otherwise be recognised as wrong and widely condemned. We're all guilty of self-justification from time to time, but it can be dangerous in the wrong hands if unchallenged.
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Yep that is rationalisation, we all do it but some more than others https://en.wikipedia.org/wiki/Rationalization_(psychology) …. It can also be used positively for example coming to terms with something bad that happened.
End of conversation
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