There has been a tendency to blame the individual, says Prof Williams. Quick question to NHS complainants - did an individual get blamed when you complained? Or did they blame nobody (except perhaps you) and cover it all up? I don't recognise this so-called 'blame culture'.
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Extraordinary though of course it ain't. Such partial 'learning'.
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Indeed. When the learning is so partial that the conclusions are compromised, then I'm not sure it qualifies as learning at all? If I conclude 2+2=5, am I learning?
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Ignorance is Strength...
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Can be. Especially when its wilful.
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I was making an Orwell reference. We must all learn to love Big Brother, we must all learn to love the NHS...
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Sorry... clearly not enough coffee on board yet. It's obvious now you mention it. :)
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I wish I could retweet this, but as I can't, I'll just copy
@sarahwollaston in to my reply and hope she reads your response too. Among several that point not to a blame culture, so much as a cover up culture. It's been such a one sided dialogue. Contrived, almost. -
Sadly John, both issues are true and they are both interrelated. Staff do often perceive a blame culture (at all levels of an organisation & the wider system) & the response to a patient safety event is often defensive, closed & dishonest. 1/2
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We need a just culture that ensures individual staff aren’t punished 4 human error in a complex system, with greater accountability 3 managers & leaders 2 create & nurture the conditions needed 2 support safe care- where there is zero tolerance for dishonestly / covering up. 2/2
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I obviously agree on zero tolerance for dishonesty/covering up, but examples of individuals being blamed are thin on the ground among NHS complainants, it seems? Who got blamed in your case for example, before you personally undertook to expose the truth? Anyone?
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If you hold something in such high esteem; if it becomes such a shibboleth, an object of veneration, even mild criticism is then seen as loathsome bile. The
#NHS and its vested interests prevent people from knowing the full truth on#Midstaffs and other horrid cases.Thanks. Twitter will use this to make your timeline better. UndoUndo
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