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C7RKY's profile
John Clarke
John Clarke
John Clarke
@C7RKY

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John Clarke

@C7RKY

Of course views all mine. All without prejudice. Just a regular chap after all. Oh...and RT's may equally imply ridicule as endorsement.

UK
Joined December 2011

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    1. John Clarke‏ @C7RKY Oct 9
      Replying to @DrMarkTaubert @MikeStone2_EoL

      That sounds like a fair balance to me. It's not reasonable to tar everyone with the same brush (though many complainants go through a 'phase' of that when traumatised), as long as we're not misusing that same brush to whitewash the scene instead. That's equally unreasonable.

      1 reply 0 retweets 0 likes
    2. Mike Stone‏ @MikeStone2_EoL Oct 9
      Replying to @C7RKY @DrMarkTaubert

      Agreed. I like your 'while traumatised phase' by the way - curiously, NHS complaints procedures seem to me, to want 'traumatised people to concisely describe events they do not yet properly understand' as well, which is deeply illogical. https://www.dignityincare.org.uk/Discuss-and-debate/Dignity-Champions-forum/They-Just-Cant-See-It/761/ … from Jan 2015.

      2 replies 1 retweet 3 likes
    3. Maggie Brooks‏ @daisypearldaisy Oct 9
      Replying to @MikeStone2_EoL @C7RKY @DrMarkTaubert

      "NHS complaints procedures seems..to want 'traumatised people to concisely describe events they do not yet properly understand' ...which is deeply illogical." Exactly so and then criticises you for errors of understanding you made way back before you understood!

      2 replies 2 retweets 4 likes
      John Clarke‏ @C7RKY Oct 9
      Replying to @daisypearldaisy @MikeStone2_EoL @DrMarkTaubert

      So true. God forbid you should misunderstand something when being asked to articulate the complaint you're still trying to get your head around. They'll use it as a stick to beat you with and an opportunity to distract from what matters every time.

      4:09 AM - 9 Oct 2018
      • 1 Retweet
      • 1 Like
      • Maggie Brooks
      1 reply 1 retweet 1 like
        1. New conversation
        2. Mike Stone‏ @MikeStone2_EoL Oct 9
          Replying to @C7RKY @daisypearldaisy @DrMarkTaubert

          My problem, is that at the start, the NHS side needs to answer some of your questions, before you can form a somewhat coherent idea about 'why things were wrong': that 'back-and-forth interaction' didn't seem to happen with my PCT and me.pic.twitter.com/RuiweWbkVp

          1 reply 0 retweets 1 like
        3. John Clarke‏ @C7RKY Oct 9
          Replying to @MikeStone2_EoL @daisypearldaisy @DrMarkTaubert

          I can look back over the audit trail of my mum's complaint and literally watch my understanding develop as time passes and evidence is uncovered. Only later, once the raw emotion subsided & I was able to better articulate the criminal complaint, could I get anyone to take notice.

          0 replies 0 retweets 1 like
        4. End of conversation

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