How would you feel about taking the opportunity to explore something new on this, @neilgchurchill? There's an example of a trust seeking independent review of their decision to label a complainant vexatious and they're looking for someone to do it. Are you game?
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Replying to @C7RKY @Imonlyslightly and
Interesting & encouraging. We don't think anyone should be labelled 'vexatious' (though we do sometimes channel communication through a named individual if communication has been 'repeated & unreasonable'). Am iterested in how these decisions can be assured & reviewed
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Replying to @neilgchurchill @Imonlyslightly and
An equally interesting and encouraging response - thank you. They intended to choose another trust to do it, but the person concerned backed out it seems. So a window of opportunity. Is it ok to have the person concerned email you the correspondence to kick the discussion off?
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Replying to @neilgchurchill @Imonlyslightly and
A Foundation trust hospital. Does that make a difference in some way?
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Replying to @C7RKY @neilgchurchill and
I was supposed to hear back end of September but haven't heard anything CEO when I asked question as to who it was at different trust doing independent review for vexatious complainant policy she answered right back said they couldn't do it but looking for someone else.
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Replying to @ashkarmstrong @neilgchurchill and
Did you have any further thoughts on this,
@neilgchurchill? Seems the window is still open.1 reply 2 retweets 3 likes -
Replying to @C7RKY @ashkarmstrong and
Happy to speak to the Trust about it
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Cheers Neil. Much appreciated.
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