"We're not talking about an argument with a lay person, you're talking about fighting with the government". Bridget Reeves, who's grandmother Elsie Devine died at #GosportHospital reacts to the independent inquiry report. #bbcpmpic.twitter.com/CqVXUymw1h
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Replying to @C7RKY @AdrienneCullen and
160000 patients complain every year in
#NHS. They are like pearls. Help us to learn and improve@PHSOmbudsman@RobBehrens1884 Complaints are great source of learning2 replies 3 retweets 3 likes
Replying to @DrUmeshPrabhu @AdrienneCullen and
And that's just the ones who feel so strongly that they complain. Many more don't bother/fear complaining. They would be a great source of learning, if they weren't simply covered up all the time. At great expense both financially and to patients' wellbeing.
2:34 AM - 27 Sep 2018
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