Just been told by someone answering the phones at a major independent provider of MH services: "People with mental health problems complain a lot...it's part of their illness." I am flabberghasted and wonder if this attitude is reflected in their frontline staff as well.
Replying to @AliJaneMoore
Was that in response to an enquiry about formal complaints against the trust? Surely that's just flat out gaslighting if so? Not a great deal of internal reflection on display there.
5:59 AM - 20 Sep 2018
0 replies
0 retweets
1 like
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.