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C7RKY's profile
John Clarke
John Clarke
John Clarke
@C7RKY

Tweets

John Clarke

@C7RKY

Of course views all mine. All without prejudice. Just a regular chap after all. Oh...and RT's may equally imply ridicule as endorsement.

UK
Joined December 2011

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    1. Minh Alexander‏ @alexander_minh Sep 14
      Replying to @alexander_minh @neilgchurchill and

      1) Whilst waiting to hear back from Neil @neilgchurchill about how the NHS might take forward the issue of NHS bodies treating patients, families & whistleblowers as if they are 'vexatious', I have received a further protocol from the CQC #FTSU #CQCBoard #LearningFromDeaths

      3 replies 14 retweets 11 likes
    2. Minh Alexander‏ @alexander_minh Sep 14
      Replying to @alexander_minh @neilgchurchill and

      2) This is CQC's 2012 'Persistent customer & unreasonable behaviour' policy https://minhalexander.files.wordpress.com/2018/09/cqc-persistent-customer-and-unreasonable-behaviour-policy-2012.pdf … It may be applied if CQC deems the person's communication 'has no legitimate purpose' or is 'disruptive' #FTSU #CQCBoard #LearningFromDeathspic.twitter.com/7jJ43F3E03

      6 replies 14 retweets 7 likes
    3. Minh Alexander‏ @alexander_minh Sep 14
      Replying to @alexander_minh @neilgchurchill and

      3) An important aspect to note about CQC's 2012 protocol for undesirables is that the CQC, by its own rules, should be telling the individuals concerned when it triggers these protocols, and it should give them a copy of its policy https://minhalexander.files.wordpress.com/2018/09/cqc-persistent-customer-and-unreasonable-behaviour-policy-2012.pdf …pic.twitter.com/CLZYT7v6Uj

      2 replies 10 retweets 3 likes
    4. Minh Alexander‏ @alexander_minh Sep 14
      Replying to @alexander_minh @neilgchurchill and

      4) Ian Trenholm new CQC CEO maintains that despite the 2010 CQC policy on vexatious complainants, CQC no longer uses the term 'vexatious' His claim that CQC declares its use of protocols in all cases is not supported by documentary evidence #FTSU #CQCBoard #LearningFromDeathspic.twitter.com/4PQOIPAvue

      1 reply 7 retweets 5 likes
    5. Minh Alexander‏ @alexander_minh Sep 16
      Replying to @alexander_minh @neilgchurchill and

      Minh Alexander Retweeted Minh Alexander

      FYIhttps://twitter.com/alexander_minh/status/1041258365798805504 …

      Minh Alexander added,

      Minh Alexander @alexander_minh
      Replying to @curetheNHS @Wirral_In_It and 46 others
      I gave CQC an opportunity to apologise & amend nefarious practices against critics & unfair branding of patients, relatives & whistlers More to come, but in first instance, new CQC CEO just had a hissy fit Letter 14 Sept 2018 cc Robert Francis & Wyman: #FTSU #CQCBoard #LordsQs pic.twitter.com/nl94m1gqUd
      3 replies 8 retweets 3 likes
    6. Minh Alexander‏ @alexander_minh Sep 18
      Replying to @alexander_minh @neilgchurchill and

      Minh Alexander Retweeted Minh Alexander

      FYI. With thanks to @neilgchurchill for picking up this issuehttps://twitter.com/alexander_minh/status/1041952506836930560 …

      Minh Alexander added,

      Minh Alexander @alexander_minh
      Replying to @alexander_minh @Wirral_In_It and 47 others
      Corresp with @NHSEngland cc PHSO & DHSC regarding some NHS bodies' treatment of patients, families & whistleblowers as if they were 'vexatious' https://minhalexander.files.wordpress.com/2018/09/nhs-england-corresp-re-vexatious-complainants-etc-18-09-2018.pdf … #FTSU #CQCBoard #LearningFromDeaths #PatientSafetyLearning pic.twitter.com/gvhH9whfMT
      2 replies 12 retweets 13 likes
    7. John Clarke‏ @C7RKY Sep 18
      Replying to @alexander_minh @neilgchurchill and

      Promising start. Keep going @neilgchurchill...

      1 reply 2 retweets 5 likes
    8. Minh Alexander‏ @alexander_minh Sep 18
      Replying to @C7RKY @neilgchurchill and

      Minh Alexander Retweeted Minh Alexander

      It's a start. And a positive, refreshing change to the usual institutional responses over this issue. This is where to send suggestions if anyone would like to do so:https://twitter.com/alexander_minh/status/1041960578737205248 …

      Minh Alexander added,

      Minh Alexander @alexander_minh
      Replying to @Nolliag66 @Wirral_In_It and 46 others
      I understand that Chris Bostock Complaints lead at the DHSC will be leading on the work to review guidance in this area. So anyone who wants to make suggestions can direct them to him https://www.england.nhs.uk/wp-content/uploads/2014/06/nqb-14-01-04.pdf … https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/289089/Minutes_15_May_2013.pdf … https://www.healthcareconferencesuk.co.uk/news/chris-bostock-policy-lead-for-nhs-complaints-at-department-of-health-speaks-on-reflecting-on-the-complaints-recommendations-from-the-2013-francis-inquiry …
      2 replies 3 retweets 4 likes
      John Clarke‏ @C7RKY Sep 18
      Replying to @alexander_minh @neilgchurchill and

      Thanks Minh...

      2:02 AM - 18 Sep 2018
      • 3 Likes
      • Justice4Elsie ZED 🤐 Minh Alexander
      0 replies 0 retweets 3 likes

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