This is such a horrible situation. GP reception probably shouldn't have said 999. 999 are starting from perspective of immediate intervention to save life - it requires a leap to go from that to recognition of expected death. That leap requires (imo) both training & experience.
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Replying to @Stroppyambo @MikeStone2_EoL and
I repeat: do we need a dedicated number for expected deaths? It would offer immediate, calm and emotionally-appropriate advice, avoid those 999 calls clogging the system and enable people supporting deaths at home to be reassured and supported.
11 replies 5 retweets 28 likes -
Replying to @drkathrynmannix @Stroppyambo and
This is a fantastic idea. Probably capacity at 111 to be answered there. Dedicated number to be given to family during EOLC discussion, along with info pack, the community DNACPR form etc. Not sure who is best placed to take this forward?
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Replying to @LiamS27 @Stroppyambo and
@NEAmbulance , have you progressed the idea of a dedicated handler for people receiving end of life care at home?1 reply 0 retweets 1 like -
Replying to @drkathrynmannix @LiamS27 and
Re: dedicated number for end of life care, i remember when my farther was terminal and we had a dedicated number called GoldLine where you had instant access to clinicians 24/7 who arranged correct responses, even when death occurred. Its only available to terminal patients.
1 reply 2 retweets 5 likes -
Replying to @Paulbfd @drkathrynmannix and
Was that in Airedale? I’ve heard of Goldline, sounded really good.
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Replying to @katemasters67 @drkathrynmannix and
Hi Kate, Yes thats the one Airedale/Bradford. The name is so appropriate too as they really are worth Gold and more.
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Replying to @Paulbfd @drkathrynmannix and
That’s so lovely to hear ..
@doclgw will be pleased to hear that.. for anyone else who wants to see what Goldline is about, here’s a video: https://www.health.org.uk/gold-line2 replies 1 retweet 3 likes -
Replying to @katemasters67 @drkathrynmannix and
"And that's what I remember; that was very, very tender and very special and it could have been frightening and shocking." Touching video.
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Replying to @C7RKY @drkathrynmannix and
Great isn’t it? First saw it at the HSJ Patient Safety Congress a couple of years ago. Always good to hear from someone who has benefitted from good communication.
2 replies 0 retweets 3 likes
Always easier when you can see what good looks like. And that looks good. :)
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