My greatest fear. But WHO will stop them?
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Replying to @Barbara62141093 @lankelangley and
There's only one thing that will stop them, but we're not there yet. Francis warned of a 'tsunami of anger' heading towards the NHS after Mid Staffs. It's building, but we've a long way to go before any tipping point is reached I'm afraid.
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Replying to @C7RKY @Barbara62141093 and
with trusts like SPH who are bigging themselves up with the locals while only getting a 'requires improvement' from the CQC. I certainly wouldn't want to be patient there with the staffing issues they have. Family at least have me...not sure i'd want me looking after me though..
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Replying to @lankelangley @Barbara62141093 and
I swear that between our little group we could point at dozens of trusts doing similar. I called the local newspaper AFTER a major story had appeared in the national press about the hospital for whom they regularly run positive PR pieces. Didn't want to know. Never covered a word
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Replying to @C7RKY @lankelangley and
I sometimes wonder if Trusts up & down the country compare notes on the issues of complaints handling?
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Replying to @Barbara62141093 @C7RKY and
It's institutionalised behaviours, and poor practice difficult to eradicate because of culture and autocracy.
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Replying to @Cleverestcookie @C7RKY and
Thats all very well, but why cant they recognise that its just plain wrong?
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Replying to @Barbara62141093 @C7RKY and
Lack of insight. People with the wrong skills in critical governance jobs. Tick box attitude to handling complaints which misses the point. Maybe I'm just old and cynical
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656 at #Gosport (an extremely conservative estimate) already have. I'll guarantee you there are far more unaccounted for on top of that. Not everybody has the fortitude to fight for 20yrs and ignore a dozen false inquiry reports to expose the truth, like @ann_poppy.
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