@Brookstone Dear Brookstone, i need help to change a product that I bought BUT IT DOES NOT WORK!!! 
@fefernandita We're sorry the item is not working. Please private message us with more details so we can help.
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@Brookstone yes i sent a message explaining everything. awaiting positive response, please do not disappoint me. thank you! -
@fefernandita Please email customercare@brookstone.com so we can further assist.
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