I've called @Brookstone "customer service" several times and am told they are "looking into it"
@jpesnikov We've received your mesg but can't reply as you are not following us. We've processed your refund now. Sorry for the delay.
Vous pouvez ajouter des informations de localisation à vos Tweets, comme votre ville ou votre localisation précise, depuis le Web et via des applications tierces. Vous avez toujours la possibilité de supprimer l'historique de localisation de vos Tweets. En savoir plus
@jpesnikov We've received your mesg but can't reply as you are not following us. We've processed your refund now. Sorry for the delay.