One of the biggest problem facing voice interaction design today is the framing of voice interfaces as “assistants.”
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Replying to @maryparks
Mary, indeed! The issue is complex today but normalizes over time as the endpoint is a true Personal Assistant. Not seen in current systems.
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Replying to @BrianRoemmele
The assistant metaphor overall is not useful nor desirable. It negatively constrains the set of design possibilities and desired outcomes.
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Replying to @maryparks
Mary, indeed. Today I fully agree. The limitations of the current AI modalities has this. I am building AI tech that learns by limitations.
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Replying to @BrianRoemmele
I don’t see this as a technology problem. It’s a problem for design, or a problem caused by a lack of design rigor.
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Mary, Yes! Fully agree. So important to get this clear early in the revolution. It shapes user expectations + experiences. Hard to fax later
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