One of the biggest problem facing voice interaction design today is the framing of voice interfaces as “assistants.”
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Replying to @maryparks
Mary, indeed! The issue is complex today but normalizes over time as the endpoint is a true Personal Assistant. Not seen in current systems.
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Replying to @BrianRoemmele
The assistant metaphor overall is not useful nor desirable. It negatively constrains the set of design possibilities and desired outcomes.
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Replying to @maryparks @BrianRoemmele
2/2.But I do believe that the framing biases for functionality, when we want more from our Alexa than mere assistance: e.g., companionship
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Replying to @didou @maryparks
Ahmed, fully agree. You know the crisis that current modalities have is users create a fence line of ability that can change when upgraded.
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Ahmed, this creates a quagmire of lowered user exceptions of abilities that are hard to trace back. Why I think aiming high with correction.
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