One of the biggest problem facing voice interaction design today is the framing of voice interfaces as “assistants.”
Mary, indeed! The issue is complex today but normalizes over time as the endpoint is a true Personal Assistant. Not seen in current systems.
-
-
The assistant metaphor overall is not useful nor desirable. It negatively constrains the set of design possibilities and desired outcomes.
-
2/2.But I do believe that the framing biases for functionality, when we want more from our Alexa than mere assistance: e.g., companionship
- 6 more replies
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.