@mdunjic the interaction with a PoS is a UI / UX issue so 9sec is terrible 10 sec/ customer line delay is not good either
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Replying to @sshawki @jameswester
9sec was just my most pessimistic estimate - absolutely worst case scenario. In Canada no issues with EMV speeds
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I still blve that even 9sec is adding 10% 2 the whole realistic checkout exp, & is not deserving negative hype ;-)
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Replying to @mdunjic @jameswester
you a are looking at it statically. It is UI issue. More than 3 seconds kills any UI
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Replying to @sshawki @jameswester
I do disagree or maybe I am misunderstanding your point ... unless user is stupid POS prompts are fairly simple ;-)
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It's not just interaction at POS--it's the whole rollout from provisioning to PIN/Sig to merchant adoption/certification.
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Gentlemen, I ran 3 video studies in Canada during EMV launch. Same in the US. US has a spectrum of problems.
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Canada doesn't complain about speed ... but it is definitely much more consistent rollout ... PIN only
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Replying to @mdunjic @BrianRoemmele and
It's the combined effect of chip + sig: slower swipe + rest of transaction looks like before.
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Replying to @aexm @BrianRoemmele and
that's exact point of my post ;-) ... but the 'addition' of US EMV to the total txn time is < 10%
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Milos, I hear ya. I will say some EMV experiences are 70% longer and convoluted.
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