Interesting post on EMV "slowness." Like security, consumer perception is reality. (And speed is only one problem.)https://twitter.com/mdunjic/status/760111376400515072 …
-
-
Replying to @jameswester
@mdunjic the interaction with a PoS is a UI / UX issue so 9sec is terrible 10 sec/ customer line delay is not good either1 reply 0 retweets 1 like -
Replying to @sshawki @jameswester
9sec was just my most pessimistic estimate - absolutely worst case scenario. In Canada no issues with EMV speeds
2 replies 0 retweets 0 likes -
I still blve that even 9sec is adding 10% 2 the whole realistic checkout exp, & is not deserving negative hype ;-)
2 replies 0 retweets 0 likes -
Replying to @mdunjic @jameswester
you a are looking at it statically. It is UI issue. More than 3 seconds kills any UI
1 reply 0 retweets 0 likes -
Replying to @sshawki @jameswester
I do disagree or maybe I am misunderstanding your point ... unless user is stupid POS prompts are fairly simple ;-)
3 replies 0 retweets 0 likes -
It's not just interaction at POS--it's the whole rollout from provisioning to PIN/Sig to merchant adoption/certification.
1 reply 0 retweets 1 like -
Gentlemen, I ran 3 video studies in Canada during EMV launch. Same in the US. US has a spectrum of problems.
1 reply 0 retweets 0 likes -
Canada doesn't complain about speed ... but it is definitely much more consistent rollout ... PIN only
2 replies 0 retweets 1 like
Milos, indeed. I will add that 2016 users have higher UX expectations than 2003 or so. Eg Look at cell phones
-
-
POS UIs from 2003 and 2016 ... pretty much the same ;-) ... phone UIs ... very, very different ;-)
0 replies 0 retweets 1 likeThanks. Twitter will use this to make your timeline better. UndoUndo
-
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.