See the back wall: “It’s Worth the Trip!” Says a lot about how there will be check out lines for EMV & #ApplePay:
https://medium.com/the-payments-industry/coming-soon-to-the-person-in-line-in-front-of-you-the-horror-of-the-emv-user-experience-fail-66037ee17ec8?source=tw-7236cb540a10-1423692628334 …
@markuhde Mark, performed >600hrs field research across 3 studies in Canada using time & motion. And flow softwarepic.twitter.com/BpqzYYPGSy