Superb analysis of friction in nexgen credit card readers
The Horror Of The EMV User Experience Fail-@BrianRoemmele
https://medium.com/the-payments-industry/coming-soon-to-the-person-in-line-in-front-of-you-the-horror-of-the-emv-user-experience-fail-66037ee17ec8?source=tw-lo_d2cc1e00d8e8-1423679463917 …
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I particularly liked this flowchart
@BrianRoemmele.Really makes it clear the explicit&mental hoops one must jump thrupic.twitter.com/Zs5srMe2cM
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@AaronSuplizio Aaron, thank you! I have 12 time & motion studies where I looked at mechanical load & cognitive load of EMV vs NFC#ApplePay - 1 more reply
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