I think the market is big enough to support several outcomes, that’s the thing. But at the moment if you forget about smart home, gaming and media then there isn’t much else presently viable. Assistance definitely has its place and is the most obvious route for multi modal.
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An alternative view is to look at the web. There are many benefits of a web presence that go beyond direct monetization or product feature extension. So, the failure may be that, as
@basche42 sort of said, too many people are viewing voice too narrowly. A different lens is needed1 reply 0 retweets 5 likes -
Replying to @bretkinsella @markcwebster and
The web expanded by becoming richer in features and possibilities - in effect it became more like enterprise software. Voice at the moment, design aside, is as basic as HTML (hat tip
@thedavedev) - it’s that assistive enrichment which will grow the base.2 replies 0 retweets 4 likes -
Replying to @daviddlow @bretkinsella and
Folks, what limits us in these amazing discussions is the nomenclature and the analogies we use. In just about all ways
#VoiceFirst is not like anything that came before. Indeed If we get granular it looks like just code but this is how we get lost.1 reply 0 retweets 2 likes -
Replying to @BrianRoemmele @daviddlow and
Maybe "The Last Interface" will help expand the nomenclature.
1 reply 0 retweets 2 likes -
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Replying to @BrianRoemmele @bretkinsella and
So to summarize, one thing that stuck out to me about last week was the lack of this twitter thread but in real life
5 replies 1 retweet 9 likes -
Replying to @markcwebster @BrianRoemmele and
One thing I’ve been meaning to do soon, is run a presentation (or even just a blog) detailing use cases that really don’t work. Someone at WeChat did this in the early days of bots, showing how obvious things like pizza ordering are just so much easier via app...
1 reply 0 retweets 1 like -
Replying to @daviddlow @markcwebster and
David, interesting. I have held time trials with folks that thumb clawed an order via an app vs. me saying: “Alfred order a large pizza and have it delivered”. They usually give up in a few seconds.
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Replying to @BrianRoemmele @markcwebster and
Brian, just to be clear I was comparing chatbots to apps (maybe 4 years ago) - but some similar kind of comparison for poor voice use cases would be useful. Got a few in mind.
1 reply 0 retweets 2 likes
David, I hear ya. The thing that is so important is to appreciate what deep context grants this all. Once understood all this changes. The issue then becomes deep privacy and flawless security.
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