Back in 1999 telco professionals thought mobile voice would Not find acceptance because the quality of voice call was so poor. They had 20 yes of advertising “best voice quality” as their baseline. Mobility was the new thing. 1/2
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Why voicefirst is so disruptive is that it doesn’t sit on “just one disruption curve”. Yes there are limitations and clumsy joins, just as there was WAP and Location Based Services In 1999. All these are what we now call Smartphone apps.
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Very interesting read. Thank you.
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