An idea I hold completely seriously is that the right to reasonable entertainment during working hours should be a labor issue and would meaningfully improve quality of life for employees in a huge range of job types
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That is obviously a hot-garbage way to view your fellow citizens providing you with valuable services you need or want. But it's connected to this issue: companies often want to sell anti-egalitarianism. We ought to shame them for doing so, it's contrary to the American creed.
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I prefer my cashiers to have chairs, baristas to play music. I try in my own stilted, I-am-bad-at-people way to smile and read name-tags and acknowledge service workers as people because we are all just fellow citizens because that's how America is supposed to work (but doesn't)
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Yeah, I think jobs that don't allow this are about equally divided between the customer-facing ones you describe and "they don't want to admit your job doesn't require concentration/take 8 hours." Both impulses worth swatting aside if possible imo
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Yeah, there is certainly some misplaced Taylorism here too.
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