COVID-teaching challenges: how to signal to my students that I want them to be comfortable coming to me with concerns as the world burns down around us, when I have all of the warm, inviting personality of an ice-block.
There's also university staff of course - student services, department managers etc. Good ones do a fair bit of the empathy too. But I've seen behind that curtain - low-end admin folks who do that work are *swamped* by the insanity of this moment, trying to get everything set.