@TeamYouTube It appears that our 9-year old channel (http://youtube.com/botcrawl ) was wrongfully suspended. We appealed with no luck. Can we obtain support or speak to someone for assistance? We would like to be reinstated as we clearly did not violate guidelines. Thank you
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Replying to @Botcrawl
Hmm, can you give us the correct channel URL, so we can investigate further? Also, we send emails and notifications every time there are changes on your account. Have you received an email about the suspension? Keep us posted.
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Replying to @TeamYouTube
That is the correct URL (botcrawl). It was suspended a few months ago. Trying to obtain support has been difficult until we noticed you respond to Twitter. We received emails after the suspension but were never warned prior nor had any issues.
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Replying to @Botcrawl
We tried looking up your channel but we can't locate any aside from the new one created last April 2019. If you can still sign in with the email address linked to that channel, try looking for your channel ID using the steps outlined here: https://yt.be/help/H24G
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Replying to @TeamYouTube
We are unable to sign in because it is suspended. This is an email used for the last appeal: youtube-disputes+17maieoy0p1z904@google.com We would appreciate continued support and solutions since this was a wrongfully suspended 9-year old channel we worked hard on.
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Replying to @Botcrawl
We really couldn't find the channel with the URL (http://youtube.com/botcrawl ) you provided. Get to into the nitty–gritty and have this further investigated, we need the correct URL. Keep us posted.
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Replying to @TeamYouTube
Hello
@TeamYouTube, Were you able to look into this for us? We were seeking support to get our 9-year-old channel reinstated (https://www.youtube.com/user/UCEWghA4JDN4d6Tm3HVselTQ …). Thank you1 reply 0 retweets 0 likes -
Replying to @Botcrawl
Appeals are very carefully reviewed. If your appeal is rejected, there's nothing more we can do. If you believe a mistake has been made during the appeal process, feel free to share more context with us here and we’ll see if we can help.
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We firmly believe a mistake was made. Our channel was 9-years-old. Our reason for suspension (spam) was never an issue. We actually had guides showing how to filter spam and simple guides showing how to remove programs. We have been fighting against spam since 2011.
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