@BostonGlobe I have now called and used customer service chat to attempt to cancel my account. I do not wish to do business with you. Stop taking my money.
Hi Taylor, very sorry about your frustration. We cancelled your account yesterday. The CS rep reached out to notify you, and left a message informing that the account was closed, and we would be happy to help with archives.
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Just make it possible to cancel online. It’s that simple. What you’re doing is such a clear manipulation tactic to raise barriers to people keeping their own money. It’s very unflattering.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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