That doesn't seem right. We recommend you getting in touch with our YouTube Purchase Support team who can look into it for you. Contact them here: https://yt.be/help/zDzE . Hope this gets resolved.
@TeamYouTube I’m getting the playback error in the image below on a movie I bought from you guys when trying to play it through sky on my TV. It’s coming up within the first 7 seconds. How can I fix this?pic.twitter.com/pHMSsyg0ci
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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