It was silly on both of their parts. He's a customer. You want to keep customers, most importantly you want them to tell everybody how awesome .your business is. All they had to do is honor the coupon just this once for him specifically. It was not that serious
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but he is the CITY MANAGER. doesn't that clerk Know Who He Is? CITY MANAGER over 93,000 people and HE WANTS HIS CAKE. and seriously, if he is this corrupt about tiny rules like an expired coupon and this abusive of tiny people like a cash register wage slave, he gotta go.
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