@TeamYouTube
im having this problem on youtube. my video is in fullscreen but theres a black bar above it and the controls like play sound skip arent visiblepic.twitter.com/ZDqvo9esLn
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| Country | Code | For customers of |
|---|---|---|
| United States | 40404 | (any) |
| Canada | 21212 | (any) |
| United Kingdom | 86444 | Vodafone, Orange, 3, O2 |
| Brazil | 40404 | Nextel, TIM |
| Haiti | 40404 | Digicel, Voila |
| Ireland | 51210 | Vodafone, O2 |
| India | 53000 | Bharti Airtel, Videocon, Reliance |
| Indonesia | 89887 | AXIS, 3, Telkomsel, Indosat, XL Axiata |
| Italy | 4880804 | Wind |
| 3424486444 | Vodafone | |
| » See SMS short codes for other countries | ||
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@TeamYouTube
im having this problem on youtube. my video is in fullscreen but theres a black bar above it and the controls like play sound skip arent visiblepic.twitter.com/ZDqvo9esLn
That's odd! What browser are you using? Do you see the same happening across devices/browsers? Also, have you tried clearing your browser's cache and cookies? Here's how: https://goo.gl/FBT51E . Let us know if this makes a difference.
its chrome but when i go into a incognito tab its fine
Thanks for trying the steps. Could you try resetting the browser settings to default: https://goo.gl/2A4mDT ? Let us know if this helps.
ive tried all that already. could it be because i changed one of thesepic.twitter.com/8AeJ4H1IUN
Could be. You may also send a feedback report from the device/account having the issue. Here's how: https://goo.gl/WdI0BK . You may not receive a response, but the details will help us identify & fix issues.
this is what i mean by the constrols of my screen and the video playing length is right at the bottom its kinda like the screen has stayed where it is but the video has been dragged downpic.twitter.com/qQslOFfEYy
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