Apologies, KB, as we know how frustrating flight irregularities can be. While our records indicate your flight is delayed due to a maintenance swap at a previous destination, you can be sure our Team is working hard to get you going soon nonetheless. -Mike
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That might have been the original delay but that doesn’t even come close to covering the the every 30min to an hour delays. Please contact me and show some respect.
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While we're unable to provide any immediate assistance, please follow up with us post-travel and we'd be happy to see how we can offset the inconvenience of being delayed. -Mike
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If this flight cancels, what do I do?
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If your flight is canceled, it's important to note that our Agents in the airport are your best point of contact for assistance. -Mike
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When did this happen and why does your app and email@system say it’s not. Get it together. Call me and handle this
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While we're here to assist via the method in which you contacted us, you're welcome to call if you'd like assistance over the phone. That said, if your flight is canceled, our Gate Agents on the ground are indeed your best point of contact for assistance re-booking. -Mike
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Fail
End of conversation
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