We're sorry to hear that you're running into trouble. We've passed this along to our Creator Support team. Please look out for an email update.
@YouTube @TeamYouTube My last video keeps changing to an auto generated thumbnail. How to fix that? The selected frame is really bad.
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E-mail update? I didn't sent my e-mail to you. You are saying this is general and an update e-mail will be sent to all creators?
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