@TeamYouTube Ive got an old YouTube channel RICKSPUR1 but can't get in to it... it's not recognising the sign in... I've contacted Google what seems a lifetime ago... twice with no reply, can you help me out please... #frustrated
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Replying to @Block35Rick
Sorry to hear about the trouble. By chance, did you already try going through these steps to get help signing in: https://yt.be/help/nr5L ? Let us know if it helps.
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Replying to @TeamYouTube
Yes... It didn't work, but also I'm not sure if it's an old hotmail account I had... which I can't remember the details to... Can I DM you the info I have?
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Replying to @Block35Rick
Sorry we can't take any personal info even through DM, but do you still have the phone number associated with that account? There's actually multiple paths through the account recovery and that might just help! Let us know.
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Replying to @TeamYouTube
I've tried all paths, even the one where Google will send me an email to reset everything I DONT RECEIVE THE EMAIL, it's not personal as such it's a screen shot/link for the my Channel im trying to get in to, to edit and delete things, I just don't want to put it up on twitter
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Replying to @Block35Rick
If the email address associated isn't a Gmail account, the instructions outlined here might help you recover your old channel: https://yt.be/help/ZCXd . Let us know if it helps!
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it's ok I sorted it... cheers
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