Square profile picture and Opens profile photo
Follow
Blizzard CS - The Americas
@BlizzardCS
Blizzard Entertainment North America Customer Support -- svy.mk/183jyER -- Let us know how we're doing!
Available Monday to Sundayblizzard.com/support/Joined August 2010

Blizzard CS - The Americas’s posts

Square profile picture
[#Overwatch] The Blizzard World Holiday map has been reintroduced to all game modes. We continue to keep an eye on things - let us know if you run into issues on the map! We can't put a bug in for people not standing on point/payload, though.
Embedded video
GIF
84
3,952
Square profile picture
[#Overwatch2] We continue to make progress through launch issues and have updates on many known issues. We are also investing a new issue that prevents players from accessing all their owned heroes. We’re working to resolve this as quickly as possible!
1,052
4,446
Square profile picture
[#OW2] We are temporarily disabling Mei to address a bug with her Ice Wall ability that allows heroes to reach unintended locations. We are working to address these issues as quickly as possible and aim to bring Mei back in our next upcoming patch which is set for November 15.
Image
513
2,928
Square profile picture
Some online services continue to be impacted by a series of DDoS attacks which are resulting in high latency and disconnections. These disruption effects have been felt by a portion of our players, impacting their gaming experience. Thank you again for your continued patience.
488
2,522
Square profile picture
We've been informed of fiber cuts on the net impacting connectivity with all of our games - also authentication, web features, etc. Still being looked into, no ETA at the moment. Thank you for your patience.
307
2,004
Square profile picture
⚠️ [#Warcraft] While we are seeing an improvement to realm and login stability, our engineers continue their efforts to resolve remaining login issues for those unable to connect or stay connected. For those still affected, thank you for hanging in there.
2,339
1,890
Square profile picture
‼️[#Overwatch] The issues on PS4 have been resolved. Competitive play has been enabled & as a result, the Anniversary event/Double XP has been extended for PlayStation until tomorrow, 6/13, at 11:00AM PDT. Loot boxes will be unavailable for purchase but can be earned in-game.
90
1,404
Square profile picture
[#Overwatch] We're aware some PS4 & Xbox players did not receive their Pink Mercy Skin after making the purchase this morning. We're working on a solution, but don't have an ETA at this time. We will provide updates when they are available. Thank you! 🎀
56
1,250
Square profile picture
[#Overwatch] Our website team is working to increase capacity. If you encounter an error while trying to sign up, please try again later. As Dva would say: Thanks for the love! 🐰 ✌️
Quote
#Overwatch2 PVP Beta is coming soon. 🎮 OW2 PVP Beta begins late April 🍁 New heroes, maps, and modes ✋ Beta Sign Up blizz.ly/OW2Beta 💯 It's been 0 days since the last Overwatch 2 update
Image
85
1,396
Square profile picture
The login issues have been resolved. Thanks for your patience and sorry for any inconvenience. If you continue to receive any errors, see about restarting the app, or turning off your system for at least 5 minutes before restarting and retesting. #BlizzCS
260
1,170
Square profile picture
[#Overwatch] A technical issue arose with today's rollout of Season 27. Season 26 has been extended to allow players to get back into Competitive while the problem with Season 27 is resolved. More details here:
88
1,190
Square profile picture
[#Overwatch] The delays in receiving Pink Mercy Skin on PS4 & Xbox have been resolved! If you previously purchased the skin on console but have not received it, please restart the game client at your convenience. Thanks for your support! 🎀
31
1,037
Square profile picture
We continue to monitor an issue that is affecting various regions of internet traffic. This has not been found to be an internal issue with our service, but may be affecting some of our players and their connections to the game. #BlizzCS
97
994