Blake Morgan

@BlakeMichelleM

author, speaker, , host @ The Modern Customer Podcast & Co-host: Be Your Own Boss Podcast with husband

Bay Area, CA
Geregistreerd in juli 2008

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    Mark your calendar! Join us on Wednesday, July 28, for our RingCentral Book Club Event, featuring and , as they discuss, "The Customer of the Future - 10 Guiding Principles for Winning Tomorrow's Business." Register here:

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  2. 8 uur geleden

    A staggering 76% of employees say that workplace stress affects their mental health with depression or anxiety. How can companies fight the burnout epidemic? Read this.

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  3. 9 uur geleden

    Do customers really want all of this new technology in their shopping experiences? The numbers will shock you. Read this: 👉👉 Read this:

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  4. 10 uur geleden

    In ⚡ We share 5 crucial differences between & . It is a huge decision to make— and we want you to have every piece of information you need to succeed. Listen here:

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  5. 12 uur geleden

    The CTO of the company with the most tech-savvy I have ever seen taught me about the 2 things to focus on in business: 👉 Put the customer at the heart of EVERYTHING you do. 👉 Be in the business of RELATIONSHIPS, not transactions.

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  6. 14 uur geleden

    Customer-centric companies don't whine about customer needs. They see it as an opportunity to shine.

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  7. 16 uur geleden

    Do you know that only 30% of consumers want more technology as they shop? What does that mean for brands? 👉👉 Read this: 📷: pexels

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  8. 18 uur geleden

    Modern Customer : , Executive Vice President and Chief Customer Officer at , talks about the importance of performing a CX audit. Listen here:

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  9. 25 jul.

    Do you ever wonder if those companies that went through digital transformation came out stronger because of COVID? Here's a deep-dive into the reasons for their success and contributors to their failures. Download the eBook here:

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  10. 25 jul.

    Modern Customer : , Executive Vice President and Chief Customer Officer at , talks about the importance of performing a CX audit. Listen here:

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  11. 25 jul.

    New ⚡ We share 5 crucial differences between & . It is a huge decision to make— and we want you to have every piece of information you need to succeed. Listen here:

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  12. 25 jul.

    I have compiled my research into my book, The Customer Of The Future, the book’s content can be bucketed into three areas to include “psychological,” “technical,” and “experiential” approaches to a strategy. Read this:

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  13. 24 jul.

    Modern Customer : , Executive Vice President and Chief Customer Officer at , talks about the importance of performing a CX audit. Listen here:

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  14. 24 jul.

    Going forward, we’ll see major changes to the industry to put movies closer to customers than ever before.

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  15. 24 jul.

    If you move do not go with - Save yourself the pain.

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  16. 24 jul.

    New ⚡ We share 5 crucial differences between & . It is a huge decision to make— and we want you to have every piece of information you need to succeed. Listen here:

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  17. 24 jul.

    Embarking on a and coming to terms that it is a never-ending journey can be overwhelming. Expert Nigel Vaz uses the acronym SPEED to represent the secret sauce of digital transformation. What does mean? Read this:

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  18. 24 jul.

    New ⚡ We share 5 crucial differences between & . It is a huge decision to make— and we want you to have every piece of information you need to succeed. Listen here:

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  19. 23 jul.

    Going forward, we’ll see major changes to the industry to put movies closer to customers than ever before.

    Ongedaan maken
  20. 23 jul.

    The business world needs and to incorporate into the fabric of their business. 👉 Get certified in customer experience! Your spot is here:

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