Hi apologies but the "gethuman" service has seemed to stop responding altogether now so I can't get to understand how to fix the video issue - my account doesn't seem to have any strikes and yet my video has been taken down. Any ideas?
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Replying to @Blackers2
We would like to know more. Go here: https://www.youtube.com/features and share the screenshot of the page that you see. This would help us look into the issue better!
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Replying to @TeamYouTube
Ok thanks, here is what I see...pic.twitter.com/Od3NSm9m7c
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Replying to @Blackers2
Thanks for the screenshot. Have you received an email with info on your video being taken down? Check your spam/junk folders too. If yes, please share a screenshot without revealing your email address. Also, share the video URL for us to take a look. Keep us posted.
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Replying to @TeamYouTube
I can't get the link to the video as it's unavailable I'm afraid. There were only two videos posted on our channel so it's the one which is no longer there - if that makes sense??
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Replying to @Blackers2
Appreciate the info. In the email, you should be able to click on the video title, it will redirect you to the video URL. Please share the URL with us. We'll look into it.
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Replying to @TeamYouTube
Oh yes that's worked, please see following link: https://youtu.be/B-Vb9Mi85j8
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Replying to @Blackers2
Thanks for sharing the URL. We've sent it across to our Policy team and we'll get back to you once we have an update. Appreciate your patience in the meantime.
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Replying to @TeamYouTube
You are absolute stars, thank you so much! Look forward to hearing back. Thanks.
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Replying to @Blackers2 @TeamYouTube
Hi any progress on this so far? It's gone a little quiet this week. Your "gethuman" "service" keeps asking me to review it and I keep rating it as a '1' but that's all I've heard. Anything you can tell me would be great, thanks.
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Hi, still no progress on this. You have referred me to your community guidelines but have not indicated which of these have been breached. I will repost the video in two days if I don't hear from you as you cannot demonstrate how any of your guidelines are breached.
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