We recommend getting in touch with our Creator Support team who can look into specifics for you. Here's how: https://yt.be/help/TT2M . Hope this helps.
@TeamYouTube I need some help. I hit 100k subscribers almost a year ago and I haven't gotten a notification to get my plaque, can you help me?
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I sent an email to them. Do I need to do anything else?
End of conversation
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