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Binance Customer Support
@BinanceHelpDesk
Official customer support. We’re here to help! Any questions, drop us a DM. Include your case ID if you have one. 24/7 live chat in 17 languages.
Professional ServicesInternationalbinance.com/en/chatJoined August 2018

Binance Customer Support’s Tweets

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Our customer support team is online 24/7 to help you, in-app or on browser. Chat with us here ➡️ binance.com/en/chat Or DM us your case ID, never tweet personal info! 📱 Profile > Help & Support > Chat 🖥️ Click on the chat bubble (Bottom right) How to find your Case ID ⤵️
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Feel free to let us know if you have any questions, we are here to help.
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As Binance always prioritizes user protection, we have made a decision to compensate the impacted users, and have processed the compensation today at 2021-12-28 02:30 UTC via $BUSD token vouchers in Reward Center. binance.com/en/support/ann
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Hello dear all users, please pay attention to rely on only official Binance channels, we're seeing many users referring fake/fraud/scammer accounts ( such as on Instagram) to get help, these accounts will be blocked from our end, we wish all of you happy weekend !
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Hello all users, we hope you all doing great! If you have cases still not resolved, please leave your case ID under this post. We appreciate if you do not leave the cases that already in proceeded here before, thanks for your cooperation and kind patience!
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If you need any help with your account, please leave us a case ID, we will address them as soon as possible. Never share your personal details, user id, and email publicly-even on Binance official pages.
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@1s_RISHI Dear user, Thank you for your patience and apologies for the delay in our response due to the high volume of enquiries. There was an AWS outage on Friday 19th February, which affected other exchanges as well as Binance, this caused a balance sync issue which caused...
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@1s_RISHI Dear user, Thank you for your patience and apologies for the delay in our response due to the high volume of enquiries. There was an AWS outage on Friday 19th February, which affected other exchanges as well as Binance, this caused a balance sync issue which caus...
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@barishocciri Dear customer, thank you for your reply. I understand your frustration and sincerely apologize for the loss. Please kindly create new ticket/chat for further inquiries. Thank you your kind understandings.
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@Alf68947952 Dear user, Thank you for your inquiry. Unfortunately, our ZIL wallet is still in maintenance, your withdrawal will be processed after the maintenance is done. We are deeply sorry for the inconvenience caused and you can rest assured that we are doing everythi...
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