My Google account is fine and I have no issue accessing my other Google products. When I try to login to YouTube it says it's not allowed. I think the account may have been suspended but I was never notified so I think it was an error.
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Replying to @BillyPitt13 @TeamYouTube
is there a physical number to call or email? I tried opening an appeal and it says I already have done so. It also said I may get a response or may not so basically I'l may never know if I can get back into my account to recover videos of my kids.
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Replying to @BillyPitt13
If your channel has been taken down, note that we review appeals 24/7 and will reply as soon as we can, you should hear back via email soon. Thanks for your patience.
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Replying to @TeamYouTube
I never received a response from my appeal and it has been nearly 2 weeks. I have not been able to access my videos since June. I just want to be able to download them so they won't be lost forever. I really just need a customer service rep to speak to, is that possible? Thanks!
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Replying to @BillyPitt13
Thanks for clarifying. There's actually no live support available for that specific team, but let's see if we can help. Can you please send us your channel URL, so we can investigate further?
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Replying to @TeamYouTube
youtube/williampitt4 . I don't think it had any public videos, just private. Thank you for responding so quickly.
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Replying to @BillyPitt13
We're unable to find a channel using that URL. Mind checking and send us the correct channel URL so we can investigate further.
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Replying to @TeamYouTube
I have no idea what the url would be if that's not it. I can provide you the gmail account it is linked to but thats about it.
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Replying to @BillyPitt13
Thanks for the response–unfortunately, we're not able to use any personal information such as your email address. We also recommend for you to delete your previous tweet since it has your email address.
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then how in the world would I find the url? I can't login to YouTube to see what it is, that's the whole problem. I feel like this is just an endless cycle of circular logic.
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