@TeamYouTube So me and large group of others have noticed that the comment section on youtube videos that the "top comment" feature isn't working and only sorts by newest/first. Is the layout changing in any way?
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Replying to @BeyondTubular
That's odd. You should be able to sort by top comments too. What device are you using? Does it happen across devices? Let us know and we'll take a further look.
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Replying to @TeamYouTube
I use mobile, but the others I've mentioned have also informed me that it has been a issue on pc as well.
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Replying to @BeyondTubular
Thanks for letting us know, we'll check on that. Meanwhile, could you specify if this happens across devices? Also, let us know if you're seeing any error message. Keep us posted.
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Replying to @TeamYouTube
I've checked on all my devices so it seems to be a cross device issue, Haven't encountered any error messages as of yet. It just seems like the sort by top comment button doesn't have any effect on how comments are sorted.
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Replying to @BeyondTubular
Thanks for checking. We've seen a few similar reports and we're currently working on a fix. Appreciate your patience in the meantime.
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Thank you for looking into this!
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