@BettermentHelp My automated trade did not happen on May 1, and I did not receive notification. I only found out when I checked my account today. Customer service told me my account had been locked and that they do not let clients know when this happens. Not happy.
Hi Jeff, we are sorry for the inconvenience here. You can go ahead and make a one-time deposit to make up for the missed auto-deposit, and we'll be sure to pass your feedback regarding your experience to the proper team. We appreciate having you as a Betterment customer!