.@jonstein I am unable to access my @Betterment account, created on my behalf by @Instructure . Support ignored my request from last month. HELP!!
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Been on hold for more than ten minutes!! I don't trust Betterment to return my phone call, as I've never spoken to a human there, despite multiple calls.pic.twitter.com/Rs689LHUPe
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Hi Strand - Would you mind sending us a DM with the best number to reach you at? Someone from our Support Team will call you shortly.
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I _finally_ got a return call and can now access my account. It should not take an hour to talk to a human with y'all.
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Thanks again for your patience, Strand - glad you were able to get in touch with someone from the team.
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