@BettermentHelp It took 55mins for someone to pick up the phone on your help service. And the automated voice on the phone doesnt give an indication of how long it will take to connect to a human. Please improve this!
-
Hey, I am just on the call again, but I do not hear any options to request a call back. Where can I find this option?
Hi Tarun - Depending on customer volume, the callback option may not be available. If it is available, you can use it to secure your place in line.