@Betterment You've "unlocked" my account but it's not unlocked! Need to have my money back, asap. 3 days of I don't know and I'm not sure are BS! Sent email, called, nothing! #horriblecustomertreatment
Hi Denara - Thanks for reaching out. We're sorry you had a hard time reaching our Customer Experience team. Please DM us the email address listed on your Betterment account so we can assist you further.
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I was able to get ahold of them - no one could do anything! Was resolved. IT issue. I've never had that happen with any account ever... I suggest you give your customer service agents a bit more room to take action on issues.
Bedankt, Twitter gebruikt dit om je tijdlijn te verbeteren. Ongedaan makenOngedaan maken
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Het laden lijkt wat langer te duren.
Twitter is mogelijk overbelast of ondervindt een tijdelijke onderbreking. Probeer het opnieuw of bekijk de Twitter-status voor meer informatie.