@Betterment I’m sad to say I have experienced horrible customer service from your company this week! You can do better than this and those of us who put our money with you deserve service #smarterwaytoinvest #nottrue
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What are my options? And please don’t cut and paste . I’m looking for a real human which is what I thought you all were about
We're sorry about the delay in response time. Please DM us the email address on the account, so we can further investigate his specific account and follow up with the most accurate information. Our CEO addresses our response times in the attached link:https://www.betterment.com/resources/committed-to-customer-service-at-scale/ …
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Bob@collegematchpoint.com
Bedankt, Twitter gebruikt dit om je tijdlijn te verbeteren. Ongedaan makenOngedaan maken
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Thank you . We are hoping for some real assistance here. We were excited about your company when we started but this has been a real disappointment . Our CPA was shocked at such poor attention to important business issues. I’ll look forward to your response after investigation.
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A specialist has just sent an email with additional information. Feel free to continue the conversation in a reply to that email. Thanks again for letting us know about your experience.
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