@Betterment I’m sad to say I have experienced horrible customer service from your company this week! You can do better than this and those of us who put our money with you deserve service #smarterwaytoinvest #nottrue
Hi, Lisa. Thank you so much for taking the time to let us know. We apologize for your experience, and would like to make it better. Please DM us details regarding your experience and we will have a specialist reach out.
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We waited on multiple days to get through support and sent email that went I responded to. Our issue is we had an auto withdrawal for my husband ira Bob carlton which he never set upWe set up a SIMPL this year for our small business so we can’t contribute to this ira.
Bedankt, Twitter gebruikt dit om je tijdlijn te verbeteren. Ongedaan makenOngedaan maken
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Our email was sent on the day it posted and was not returned for 4 days. The customer service people have given me scripted answers . I need a solution !
Bedankt, Twitter gebruikt dit om je tijdlijn te verbeteren. Ongedaan makenOngedaan maken
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What are my options? And please don’t cut and paste . I’m looking for a real human which is what I thought you all were about
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We're sorry about the delay in response time. Please DM us the email address on the account, so we can further investigate his specific account and follow up with the most accurate information. Our CEO addresses our response times in the attached link:https://www.betterment.com/resources/committed-to-customer-service-at-scale/ …
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