@Betterment @turbotax I've tried to login into Betterment through Turbotax and it never works even though the login works each time on Betterment's site. Help.
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This isn't working for me
@BettermentHelp; I know I have the correct app password but when I try to import into TurboTax desktop I get an "import was unsuccessful" error. Are there troubleshooting steps I can follow?
Thanks for reaching out. Please DM us your email address when you have a chance and we will send you additional troubleshooting instructions.
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I'm not able to send you a DM for some reason, maybe because my account is fairly new? Anything you can do from your side?
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Yes, please try DMing us again! Thanks for letting us know.
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