@BettermentHelp You are not responding to my support emails nor call me back. It took you previously between 5 and 10 biz days to get back to my previous support emails. I've stayed on the line for 45min and asked to be called back. This never happened. Whats going on seriously?
We're very sorry about the wait times you've experienced. Our CEO addresses this and how we're trying to improve in the included link. DM us your email address and someone will reach out to you directly:https://www.betterment.com/resources/committed-to-customer-service-at-scale/ …