Why I Hate @Betterment, con't:
Me: We sent you transfer paperwork for a client's account.
Betterment: Naw. Don't have it.
Me: I have a tracking number. You SIGNED for it.
Betterment: Maaaybe. But we don't have it.
Me: So you lost it and didn't tell anyone.
Betterment: 
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Hi, Kali. Usually when there is a signature for a delivery of outbound transfer paperwork, but we do not have access, that is because it was delivered to the wrong address.
Please refer to the attached link for outbound transfers in the future. It will contain any current addresses where we can receive these requests. Note, we are unable to accept overnight deliveries at the PO Box. DM us with any further questions!https://www.betterment.com/resources/how-to-withdraw/#8 …
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The typical corporate response today, “It wasn’t our fault, it was yours, but thanks for your business and here is a link.”
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I know. Betterment’s social media team has got to learn to stand down when they have absolutely no clue what they’re talking about in regards to an ongoing issue. Definitely a bad (worse?) look.
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