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Robo-advisors are great in theory. Until you have a question about your account on their platform, no one answers your initial call so you have to request to be called back, and multiple days later you still haven't heard anything in response.
Hi @Betterment, lookin at you 
Hi Kali - We sincerely apologize for the delay and thank you for your patience. If you DM us the email address associated with your Betterment account, we'd be happy to reach out ASAP.
It’s not my Betterment account. We’re trying to reach out with a client on their behalf because the platform has been so unhelpful when they’ve called on their own.
When your human advisor has to straighten out your robo’s problems, it’s defeating the purpose 
Hi Kali - We do apologize again for any inconvenience in attempting to reach us. We'd love to help - please DM us with details on the issue.
Twitter is mogelijk overbelast of ondervindt een tijdelijke onderbreking. Probeer het opnieuw of bekijk de Twitter-status voor meer informatie.
