@Betterment A friend (who doesn’t have Twitter) linked her checking account in the betterment app, and they show the balances, but when she goes to make a deposit, it tells her she needs to link a bank account. Any idea why it’s not working?
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But she follows the prompt and it tells her the account is already linked
Hm, it sounds like there might be something else going on then. Since we are limited on helping you out with her account, can you have her call or email our support team and they can investigate?https://www.betterment.com/contact/
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She sent a message through the app, but it said 1-2 days response, and I know you guys are much quicker on Twitter.
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Got it. DM us her name or her email and we'll go find it. Thanks again for helping out!
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