Betterment Help

@BettermentHelp

We're here to help answer your questions about Betterment. You can also email us at support@betterment.com.

New York, NY
support.betterment.com
Geregistreerd in maart 2017
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  1. 25 mrt. 2020

    Hi Bruce - this is Lucia from the Betterment Customer Experience team. We've received and responded to your emails, but it looks like you're not getting our responses. Is it possible that your email provider is filtering them out? Please feel free to reach out via DM for help!

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  2. 2 jul. 2019

    We have special holiday hours this week in observance of the Fourth of July. Our Support Team will be available on Wednesday (7/3) from 9am-4pm ET, we’ll be closed Thursday (7/4), and we're open Friday (7/5) from 9am-4:30pm ET. We'll be back with our normal hours on Monday!

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  3. 28 jan. 2019

    Monday - Did you know you can now download account statements for custom date ranges? Head to the "Documents" section of your account to generate your custom statement.

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  4. 21 nov. 2018

    Just a quick holiday hours reminder: We'll be closed on Thanksgiving Day (11/22) and will reopen on Friday. On Friday (11/23), our phone lines will be open until 1:30PM EST and we'll be responding by email until 4PM EST.

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  5. 16 aug. 2018

    Sometimes, a well-diversified portfolio can make you feel like you’re underperforming in the short term. Here’s why.

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  6. 25 mei 2018

    Happy ! Just a reminder—while our tax-smart technology never takes a day off from optimizing your portfolio, our Support Team will be enjoying time off with family and friends this coming Monday. We’ll return during normal business hours on Tuesday.

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  7. 30 mrt. 2018

    It's ! Which means (1) you've got 17 days to max out your 2017 IRA, and (2) markets are closed and our Customer Support Team is off. They'll be back tomorrow at 11am ET.

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  8. 15 jan. 2018

    In honor of , the markets are closed and our Support Team is off, but they will return tomorrow at 9am ET.

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  9. 1 jan. 2018

     from everyone at Betterment. Markets are closed and our Support Team is off today, but they will return January 2.

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  10. 30 dec. 2017

    Wishing you a happy and safe New Year from Betterment. Our Support Team is available via live chat today from 11am-6pm ET.

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  11. 25 dec. 2017

    Wishing everyone a happy holiday. Markets are closed and our Support Team is off today, but they’ll return tomorrow at 9am ET.

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  12. 24 dec. 2017

    Happy Holidays from the Betterment team. Markets are closed and our support team is off today and tomorrow, but we’ll return to business as usual on Dec. 26.

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  13. 23 dec. 2017

    Wishing everyone a happy and healthy holiday season from your friends at Betterment. Our Support Team is available via live chat today from 11am-6pm ET.

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  14. 24 nov. 2017

    We hope everyone had a wonderful . Our support team will be available today from 9am-4pm ET.

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  15. 23 nov. 2017

    Happy from everyone on the Betterment team. Markets are closed and our support team is off for the holiday, but we’ll return tomorrow from 9am-4pm ET.

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  16. 22 nov. 2017

    Happy week! Our support team is available today from 9am-5:30pm ET, but will be off tomorrow for the holiday.

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  17. 4 sep. 2017

    Happy from the Betterment team. Markets are closed & our support team is off, but we'll return to regular business hours tomorrow.

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  18. 29 mei 2017

    Markets are closed and our support team is off today, but they will return tomorrow morning at 9am ET.

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