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Bethesda Support
Bethesda Support
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Bethesda SupportVerified account

@BethesdaSupport

Welcome to @bethesdasupport – Our Twitter account for service updates & Support for Bethesda games. Status portal: https://bethesda.net/status 

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Joined April 2016

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    Bethesda Support‏Verified account @BethesdaSupport 5 Jun 2018

    We are investigating an issue where keys from physical copies of The Elder Scrolls Online: Summerset in Europe, Australia, and New Zealand for PlayStation 4 are appearing as inactive/not yet available and we are working with Sony to resolve the issue. Thanks for your patience.

    5:23 AM - 5 Jun 2018
    • 22 Retweets
    • 113 Likes
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    22 replies 22 retweets 113 likes
      1. New conversation
      2. bigness‏ @iAmPimmiCue 5 Jun 2018
        Replying to @BethesdaSupport @TESOnline

        I own the ESO Plus, and it's saying I don't own Summerset.

        4 replies 0 retweets 0 likes
      3. Bethesda Support‏Verified account @BethesdaSupport 5 Jun 2018
        Replying to @iAmPimmiCue

        Hello, ESO Plus membership will not grant you access to The Elder Scroll Online: Summerset content: https://beth.games/2Ln7ngV 

        1 reply 0 retweets 0 likes
      4. 3 more replies
      1. Carlos Gorrochategui‏ @__CGO 5 Jun 2018
        Replying to @BethesdaSupport

        Yeah, thanks... I already post my issue on your support

        0 replies 0 retweets 0 likes
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      1. Daniel Richards‏ @dandan_230 5 Jun 2018
        Replying to @BethesdaSupport

        Still got a while for the update hopefully its resolved by then

        0 replies 0 retweets 0 likes
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      1. Gray‏ @gmhowlett 5 Jun 2018
        Replying to @BethesdaSupport

        FWIW, I picked up a copy from Argos this morning. Sony are saying it's Argos' fault for not activating their voucher codes. Meanwhile, on the ESO Forums, Gina is urging users to contact Sony who are blaming the publisher. It's all a bit of a mess.

        1 reply 0 retweets 0 likes
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      1. Tess  🎮 Lupawolf152‏ @filmgirl152 5 Jun 2018
        Replying to @BethesdaSupport

        Fingers crossed this issue is fixed while my game download/updates. I have a physical copy, can’t do anything til it’s done anyway.

        0 replies 0 retweets 0 likes
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      1. Sarah‏ @HONESTmumDAVIS 5 Jun 2018
        Replying to @BethesdaSupport

        Do u mean codes from Hard copies too....?

        0 replies 0 retweets 0 likes
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      1. chris wilson‏ @christofe87 5 Jun 2018
        Replying to @BethesdaSupport

        Code for my hard copy of the collectors edition code doesn't work guys. Please common, iv book half day holiday today ☹

        0 replies 0 retweets 0 likes
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      1. New conversation
      2. Queensland Elite‏ @QueenslandElite 5 Jun 2018
        Replying to @BethesdaSupport @TESOnline

        Patience was used up counting down the days for release, the hours til work finished, the Gigs to finish downloading. Being told now the disk is useless because the code doesn’t work and to be a bit more patient as it gets close to midnight is unacceptable!

        1 reply 0 retweets 0 likes
      3. bigness‏ @iAmPimmiCue 5 Jun 2018
        Replying to @QueenslandElite @BethesdaSupport @TESOnline

        Oh stop moaning

        1 reply 0 retweets 1 like
      4. End of conversation

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